Logs, projects, tickets, and live bot management.
All bots across accounts with quick status and actions. Full provisioning lives under Accounts → Organizations.
Pricing, costs, and invoices.
Default pricing for tiers, add-ons, and models. Internal — never shown to clients.
Hosted models edit client per-1M rates; local models edit monthly infra basis. Provider cost is managed on the Costs page.
Closed-source provider list prices, for cost comparison. "Our rate" is the catalog client price for the mapped model; markup = our price ÷ provider list.
Create named serving pools and assign bots to them. Register the model hosts (RunPod/LiteLLM endpoints) and set each endpoint's pool under Costs → Model Hosts.
A pool is a named group of endpoints; a bot set to a pool is load-balanced across its enabled members. The Default Pool serves any bot with no specific pool or pinned endpoint.
Move each registered model host into a pool. Bots serve through whichever pool their endpoint belongs to. (Register hosts and URLs under Costs → Model Hosts.)
Recurring infrastructure/SaaS costs plus variable token spend, against contracted revenue. Internal.
Register the RunPod / LiteLLM endpoints that serve your bots. Endpoints marked in pool are load-balanced for pooled bots. After you redeploy a RunPod pod, paste its new URL here — no worker change or redeploy needed.
Generate invoices, track payment, and settle via Stripe (card) or ACH (manual).
Leads, files, invites, and client organizations.
Manage client, contractor, and admin accounts.
Send a secure invite link. The user sets their own password — no manual provisioning required.
Invite sent to
Expires:
Create a client organization, then its first manager. Every client account and bot belongs to an organization.
Create a client bot, configure it, and issue the API key its widget uses. Every bot belongs to an organization and a department scope.
Manage every bot across all organizations.
All form submissions and contractor-sourced leads.
Client support tickets. Pending tickets require approval before the client can reply.
Active client engagements and project status.
View and manage files across all client accounts.
Immutable record of all significant actions.